Our team is all about embracing a positive and innovative mindset, and we're dedicated to driving sustainable development and bringing energy to the future.
We cherish diversity and inclusion and love to collaborate across different disciplines. We have an open and transparent talent development and promotion system that genuinely supports personal growth.
Our team is full of energy and creativity, and we all work together to bring an entrepreneurial spirit to everything we do. We're not just your average workplace – we promote a healthy, balanced lifestyle with plenty of outdoor activities. Whether it's cycling, fitness, or outdoor adventures, we've got something for everyone.
Join us at Joycube Battery, where you can grow alongside us, help us move forward, and together, let's create a more sustainable future!
1.Sales strategies
Assit in setting sales goals and developing sales strategies.
2.New customer development
Identifying emerging markets to find new sales opportunities;
Communicate deeply with potential customers, accurately identify business pain points, procurement needs, and decision-making processes, provide targeted solutions, and promote the conversion of customer needs into cooperation intentions;
Lead business negotiations for new customer cooperation, coordinate with domestic colleagues to resolve issues during negotiations, and facilitate the signing of cooperation agreements.
3.Customer relationship maintaince
Maintaining current key customer relationships
Handling customer questions, inquiries, and complaints.
4.Project implementation
Identify customer needs and propose customized product requirements.
Collaborate with domestic colleagues to complete the development and implementation of new products.
5. Market research & Product development
Promoting our brand at trade shows and major industry-related events.
Keeping informed of marketing strategies and trends.
Participate in product development planning and guide product definition.
6.Payment recovery
Verify the account information of the accounts receivable under your responsibility and follow up on the progress of repayment.
Regularly sort out overdue accounts receivable, analyze the reasons, formulate targeted collection strategies, and implement them to ensure timely repayment of goods and reduce bad debt risks.
7.Others
Meeting weekly, and monthly sales targets analysis.
Participating in sales team meetings.
Other tasks assigned by superiors.
Educational background/requirements：
1.Bachelor's degree in engineering, business administration, or similar.
2.A master's degree in a relevant field will be advantageous.
Skill requirement：
1.Familiar with business, market environment, and international trade operating standards, with independent market development capabilities and familiarity with customer complaint processes;
2.Proficient in OFFICE software, fluent in spoken English, with a driver's license and driving skills;
Work experience：
At least four years' experience in E-Bike field, product manager experience will be advantageous.
Others：1.Superb communication, and collaboration abilities.
2.Exceptional analytical and problem-solving skills.
3.Strong time management and organizational abilities.
4.Business trips can be arranged at easily according to demand.
1.Sales strategies
Assit in setting sales goals and developing sales strategies.
2.New customer development
Identifying emerging markets to find new sales opportunities;
Communicate deeply with potential customers, accurately identify business pain points, procurement needs, and decision-making processes, provide targeted solutions, and promote the conversion of customer needs into cooperation intentions;
Lead business negotiations for new customer cooperation, coordinate with domestic colleagues to resolve issues during negotiations, and facilitate the signing of cooperation agreements.
3.Customer relationship maintaince
Maintaining current key customer relationships
Handling customer questions, inquiries, and complaints.
4.Project implementation
Identify customer needs and propose customized product requirements.
Collaborate with domestic colleagues to complete the development and implementation of new products.
5. Market research & Product development
Promoting our brand at trade shows and major industry-related events.
Keeping informed of marketing strategies and trends.
Participate in product development planning and guide product definition.
6.Payment recovery
Verify the account information of the accounts receivable under your responsibility and follow up on the progress of repayment.
Regularly sort out overdue accounts receivable, analyze the reasons, formulate targeted collection strategies, and implement them to ensure timely repayment of goods and reduce bad debt risks.
7.Others
Meeting weekly, and monthly sales targets analysis.
Participating in sales team meetings.
Other tasks assigned by superiors.
Educational background/requirements：
1.Bachelor's degree in engineering,business administration, or similar.
2.A master's degree in a relevant field will be advantageous.
Skill requirement：
1.Familiar with business, market environment, and international trade operating standards, with independent market development capabilities and familiarity with customer complaint processes;
2.Proficient in OFFICE software, fluent in spoken English, with a driver's license and driving skills;
Work experience：
At least five years' experience in E-Bike or Bike field, with deep connections with industry people .
Others：1.Superb communication, and collaboration abilities.
2.Exceptional analytical and problem-solving skills.
3.Strong time management and organizational abilities.
4.Business trips can be arranged at easily according to demand.
1.Advanced Technical Customer Support & Troubleshooting:
Serve as the primary point of contact for resolving complex technical inquiries and issues related to batteries, Battery Management Systems (BMS), chargers, and integration with e-bike systems.
Diagnose problems remotely and on-site, utilizing diagnostic software and tools to analyze battery performance, error codes, and failure modes.
Provide clear, step-by-step guidance to customers and field technicians via phone, email, and video conferencing.
2.On-Site Post-Sales Support & Problem Resolution:
Travel frequently to customer locations to conduct hands-on investigations and resolve critical technical issues that cannot be handled remotely.
3.Technical Meetings & Negotiation Support:
Participate in technical meetings with key clients and potential partners to present our product's technical specifications, capabilities, and safety features.
Support the sales team in technical negotiations by addressing specific client concerns, providing feasibility analyses, and clarifying technical requirements.
Translate customer needs and technical challenges into clear requirements for the internal R&D and engineering teams.
4.Quality & Continuous Improvement
Collaborate closely with the Quality Assurance (QA) and Research & Development (R&D) departments to feedback field data, common failure patterns, and customer suggestions to drive product improvements and future development.
Stay abreast of industry trends, new technologies, and international standards relevant to e-bike lithium batteries.
5.Others
Meeting weekly, and monthly forproject analysis.
Participating in necessary sales team meetings.
Other tasks assigned by superiors.
Educational background/requirements:
1.Bachelor’s degree in Electrical Engineering, Electrochemistry, or a related field
2.A master's degree in a relevant field will be advantageous.
Skill requirement:
1.Proven experience in technical support, preferably within the lithium battery, e-bike, or automotive electronics industry.
2.Willingness and ability to travel domestically and internationally at short notice (up to 50%).
3.Excellent problem-solving, negotiation, and communication skills.
4.In-depth knowledge of lithium-ion battery technology, BMS, and charging systems.
Work experience:
At least five years' experience in E-Bike field.
Others:
1.Three years' experience in E-Bike system are preferred.
2.Exceptional analytical and problem-solving skills.
3.Strong time management and organizational abilities.
4.Business trips can be arranged at easily according to demand.
Develop and manage our energy storage and 2/3-wheeler lithium battery business in Pakistan.
Maintain a deep understanding of market trends and customer needs, and consistently meet or exceed sales targets.
Support the headquarters in addressing after-sales service issues related to energy storage lithium batteries.
Educational background in Engineering
Strong English communication skills
Highly results-driven and self-motivated
Focusing on NA market and building a customer network, keeping updating for market players.
Keeping informed of marketing/product status/trends;
Promoting our brand at trade shows and major industry-related events;
Handling and resolving customer complaints regarding a product or service;
Builds strong customer relationships with branch key customers. Maintains a strong
working knowledge of the overall market area movement including market penetration, volume for different lines of business, competitors’ positions and strategies;
Visit potential and existing customers, maintains a strong working knowledge of the
overall market area, including sales backlog, market penetration, available new business, projects etc.;
Preparing and sending quotes and proposals;
Meeting daily, weekly, and monthly sales targets;
Participating in sales team meetings;
Other issues arranged by the team leader;
Bachelor's degree in engineering, business administration, or similar;
A master's degree in a relevant field will be advantageous;
At least two years' experience in E-Bike/bike field;
Superb communication, and collaboration abilities preferred;
Exceptional analytical and problem-solving skills;
Strong time management and organizational abilities;
Driving license mandatory;
English speaking mandatory, Chinese langeous is advantageous.
America ID mandatory.
Send your CV to michael.yang@phylion.com
Serve as the contact point for after-sales services with overseas customers, responding, tracking, and resolving customer complaints promptly.
Regularly visit overseas clients, including but not limited to relationship maintenance, on-site complaint handling, training, and technical issue resolution.
Assist in improving overseas customer satisfaction.
Travel overseas for 3-5 months annually, including destinations such as Europe and the U.S.
Bachelor's degree or above in electronics or a related engineering field, with over 3 years of customer service experience; experience in the lithium battery industry is a plus.
Fluent in English, both spoken and written, to be used as a working language.
Experience in overseas customer service and overseas business travel is preferred.
Valid driver’s license with over one year of driving experience; overseas driving experience is a plus.
Proficient in using office software (e.g., Microsoft Office).
Assist superiors in project work according to the company’s business needs and plans.
Achieve set sales targets in line with sales indicators.
Independently handle client meetings, visits, and business negotiations.
Develop new clients independently, meet customer needs, close deals, and build loyalty.
Have a deep understanding of the products, identify customer needs, and help define the product.
Collect and analyze market, client, and competitor information to guide product definition.
Organize, maintain, and manage client files and related information.
Perform other tasks as assigned by superiors.
Bachelor’s degree or higher in engineering, international trade, marketing, or related fields.
Fluent in English, both spoken and written, to be used as a working language.
Five or more years of experience in key account sales, with overseas business travel experience.
Valid driver’s license with over one year of driving experience.
Positive work attitude, clear logical thinking, strong stress tolerance, and learning abilities.
Responsible for the design, development, and testing of embedded software for two-wheeled BMS, familiar with NXP, TI, GD MCUs, and AFE.
Develop and test core control algorithms for two-wheeled BMS.
Solve key issues and technical challenges in projects.
Manage, maintain, and upgrade software versions.
Write documentation for the software development process, such as requirement specifications, design descriptions, and test documents.
Write test cases for the developed software modules and perform verification testing.
Bachelor’s degree or higher in electrical, electronic, mechatronic, computer science, or related fields, with 5 or more years of experience in a similar role.
Over 5 years of experience in embedded electronics or power electronics software development related to microcontroller-based systems (such as lithium battery BMS, power supplies, inverters, UPS, etc.).
Experience in two-wheeled BMS software development, system debugging, and on-site delivery is preferred.
Proficiency in using EDA software and understanding of basic electronic components and power semiconductors; familiarity with ARM chips and independent development of microcontroller software.
Strong English reading and writing skills, excellent stress tolerance, positive work attitude, and a team-oriented mindset.
Design hardware solutions based on new product requirements.
Create and control the release of circuit schematics, PCB, BOM, testing methods, and related documents.
Optimize the design and reduce the cost of existing products.
Analyze abnormalities in trial production, mass production, or customer complaints, and provide solutions.
Bachelor’s degree or higher in mechanical, electronics, computer science, or related fields.
Over 5 years of experience in PCB development for embedded electronics or power electronics (related to lithium battery BMS, power supplies, inverters, UPS, etc.); experience in power lithium batteries (two-wheeled, three-wheeled, NEV, etc.) or power tools industry preferred.
Proficiency in EDA software.
Familiarity with Altium Designer software, basic electronic components, and power semiconductor selection.
Familiarity with ARM, AFE chips, and ability to independently develop microcontroller hardware.
Strong English reading and writing skills.
Produce and manage company promotional materials, videos, copywriting, and articles to maintain a consistent marketing message.
Operate the company's overseas social media (Facebook, LinkedIn, Instagram, YouTube, TikTok) and WeChat, Xiaohongshu, and Douyin accounts, including activity planning, content creation, execution, and performance monitoring.
Manage company newsletters and analyze promotion performance for continuous improvement.
Plan, execute, and monitor overseas Google promotion efforts.
Maintain and manage the company website.
Track, analyze, and summarize marketing performance regularly, and propose effective optimization plans.
Write speeches and presentations for company leadership at industry conferences and forums.
Complete other tasks as assigned by leadership.
Bachelor's degree or above, with over 3 years of experience in copywriting, marketing, and overseas promotion.
CET-6 English or equivalent, with excellent English and Chinese writing skills; proficiency in long-form content and PPT creation.
Experience in operating overseas social media platforms.
Proven success in overseas marketing content management from 0-1 in a B2B industry, with strong planning capabilities.
Creative thinker, eager to explore new ideas, and proactive in suggesting new strategies aligned with company growth.
Strong stress tolerance, positive mindset, and excellent communication and learning abilities.
